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TeleSales- Tips to Win Customers Over the Phone

TeleSales- Tips to Win Customers Over the Phone

Telesales, frequently called telemarketing, comprises an approach to selling goods or services using dialing to potential consumers. These indirect branding approaches permit businesses to connect with a large number of individuals swiftly and proficiently. In telesales, sales agents interact with customers via voice communication. He introduces them to items or options and attempts to convince […]

What are the 7 steps to developing customer service strategy?

What are the 7 Steps to Developing Customer Service Strategy?

Developing a customer service strategy is crucial for any business looking to succeed in today’s competitive market. It is important to provide exceptional customer service that sets you apart from the competition. But where do you start when developing a customer service strategy? This article will answer what are the 7 steps to developing customer […]